Shipping policy

Thank you for choosing AuraForm. We are dedicated to curating premium health, beauty, and wellness technology designed to seamlessly elevate your daily self-care routines. To ensure every device and elixir arrives in immaculate condition, we maintain a highly secure and meticulous fulfillment process.
Please review our shipping guidelines below:

 Shipment Processing Time
 All orders are processed within 1 to 3 business days.
 Orders are not processed, shipped, or delivered on weekends or public holidays.
 If we experience a high volume of orders, processing may take an extra day. If there is a significant delay in the shipment of your order, our care team will contact you immediately via email or WhatsApp.

Shipping Rates & Delivery Estimates
We want your experience with us to be as transparent as possible. We offer premium, fully insured freight directly to your doorstep.
 Standard Insured Delivery: Free Nationwide
 Estimated Delivery Time: 5 to 11 business days after your order has been processed.

Please note: Delivery timelines are estimates provided by our courier networks. While we do everything in our power to ensure your order arrives as quickly as possible, transit timelines may occasionally be impacted by high-volume seasonal periods or regional courier delays.

Tracking Your AuraForm Order
As soon as your package is handed over to our logistics partners, your self-care journey is fully traceable. You will automatically receive a Shipment Confirmation email containing your active tracking number. You can monitor your package’s progress directly through our store or the carrier’s tracking portal.

Lost or Damaged Packages
Your peace of mind is our priority. Every single shipment from AuraForm is fully insured during transit.
 If your order arrives damaged, please take a clear photo and contact our support team within 48 hours of delivery.
 If your tracking status has stopped updating for more than 5 consecutive business days, please reach out to us so we can investigate and resolve it with the courier on your behalf.

Need Assistance?
If you have any questions regarding your delivery or need updates on a current shipment, our team is always ready to guide you.
 Email: auraforminfo@gmail.com.
 WhatsApp Support: Click the support icon at the footer of our store to chat directly with an agent.